What is provided to the resident once they arrive at the facility?
Everything from toiletries, DME, medications, etc is provided to your loved one except for clothing.
Is transportation available to take my loved one to doctor appointments and/or dialysis?
Yes, we do have a transporter for all your loved ones doctor/dialysis appointments. We just ask you to let our receptionist know of any doctor/dialysis appointments so the appointments can be scheduled accordingly with our transporter’s schedule.
Are there any activities?
Yes, there are many different daily activities available 7 days a week.
Are you open 24 hours a day, 7 days a week?
Yes, under normal circumstances we are, but due to the COVID-19 pandemic, our doors are closed until further notice from Governor Abbott.
Are there private rooms?
Yes, we do have private rooms. Our skilled patients are in private rooms.
Can I have a tour of your facility?
Yes, under normal circumstances, we do schedule tours, but due to the COVID-19 pandemic, our doors are closed to tours until further notice from Governor Abbott.
Does your facility offer therapy? What therapies are offered?
Yes, we do. Regent offers physical, occupational, and speech therapy. Your loved one will be assessed upon admission by our therapists to develop a custom care plan fit for their specific needs.
Can my loved one receive mail?
Mail is delivered to residents personally on a daily basis except for weekends and holidays.
Regent Care Center of El Paso
Attn: ___________________ Room No. __________
10880 Edgemere Blvd.
El Paso, TX 79935
Consider using our Send a Greeting feature on the website. Just type the recipient’s name and type your message. When it arrives in our email box we will print it and hand-deliver it to your loved one. You may also choose from a variety of postcards to personalize and mail to our facility for a small fee.
What is an Ombudsman?
A long-term care ombudsman helps residents of a nursing facility and residents of an assisted living facility resolve complaints. Help provided by an ombudsman is confidential and free of charge. To speak with an ombudsman, a person may call the toll-free number 1-800-252-2412.
